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HOME PC / COMPUTER REPAIRS

SUSSEX AND SURREY

We wont blind you with science!

"Trading Standards Approved Trader"

 

 

 

What's it all about?

The scheme was set up to provide consumers with a list of reputable businesses who they can use knowing that they are committed to high standards of trading and are prepared to comply with both the letter and the spirit of the law.

Find out more click here to visit the  Trading Standards Approved Trader website
All our staff carry identity cards

All our staff have been CRB checked and carry identity cards.

 
 
 
PC Checklist
 
PC dead, very slow to load, blue screen of death, buzzing noise, keeps switching itself off, no internet, email faults, no sound, corrupt operating system
DOS recommend Open Office
click here to download
 
DOS recommend open office

 

We repair broken PC Computer equipment.

HOME COMPUTER REPAIRS & UPGRADES

 

Contact Us  01293 537827

 

LABOUR RATES

CALL OUT 

£20.00

LABOUR

£40.00

WORKSHOP

£20.00

PER HALF HOUR ALL PRICES INCLUDE VAT

Accessories

 
The towns in which we will repair pc / computer equipment
 
ARUNDEL
BILLINGSHURST
BURGESS HILL
CATERHAM
CRAWLEY
CHARLWOOD
COPTHORNE
COWFOLD
CRANLEIGH
DORKING
EAST GRINSTEAD
EDENBRIDGE
EWELL
EPSOM
FOREST ROW
GODSTONE
HAYWARDS HEATH
HORLEY
HORSHAM
LEATHERHEAD
LINGFIELD
OXTED
PARTRIDGE GREEN
REDHILL
REIGATE
SALFORDS
SOUTHWATER
WESTERHAM
 
 
 
 
 

We offer a Home PC / Computer repair service in Crawley, Horsham, Dorking, Reigate, Redhill, Horley, Oxted, Caterham, East Grinstead, Hayward's Heath, Burgess Hill, Partridge Green & Billingshurst, West Sussex, & Surrey .

  • All our engineers are trained by the manufacturer. Each engineer attends manufacturers recognised training courses, junior engineers are college trained, our senior engineers all have in excess of 10 years experience.
  • We do not offer "No fix, no fee" gimmicks what we will do is attend your site at a rate of £20 inc vat callout fee plus £40.00 per half hour labour if we feel that the repair is uneconomic we will assess & quote for the repair, you can then decide whether it is economical to repair a machine. We will offer advice on what alternative's (new & refurbished) that we would recommend. We will then credit this against a replacement should you wish to purchase a new machine from ourselves.

Contact Us  01293 537827

PC dead, Do you have any lights on the front of the tower, if no then this is an indication that the PC's power supply has failed, replacement power supplies can supplied and fitted from £35.00 (larger quieter power supplies can cost up to £100)
Very slow to load, The older the pc the slower it will become, uninstall all unused programs, run defragmenter, increase your ram memory (memory upgrades start from £25 fitted), as a last resort use a software pc cleaner (be very careful here this is really a job for somebody who knows what their doing) you can drop your PC of at our office and we will clean it for you.
Blue screen of death,

Blue screen of death

This is very serious something has corrupted your pc's operating system this is defiantly a job for the professional as the operating system will need repairing. If you can start the machine in safe mode (this is usually achieved by re-starting the PC, during boot up repeatedly press F8) once in safe mode you can try using the system restore feature.
Buzzing noise, Get the machine looked at immediately, any kind of unusual noises can be an indication of impending disaster, hard drive failing, processor over heating!
Keeps switching itself off, Definitely an indication of overheating, seek immediate assistance.
No internet, Could be anything, firstly check phone line and adsl filters, do you have lights on your router, pull the power connector out of the router wait 15 seconds and reconnect, wait for 60 seconds and try to reconnect. Check your local area connection, then call us.
E-mail faults, Check all of the above, have you got internet access, then call us.
No sound, Are the speakers plugged in, has the volume been turned right down, check that the speakers have not been muted in control panel.
Corrupt operating system, see blue screen off death
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1. Slim Optical Disk Drive
2. Eject Button (for ODD)
3. Microphone (Pink)
4. Headphone (Green)
5. USB Ports
6. Power On/ Off Button
7. HDD Access LED
8. PC Power LED

Home PC computer front sockets

1. PS/2 Mouse Port (Green)
2. PS/2 Keyboard Port (Purple)
3. VGA Port (D-Sub)
4. DVI Port
5. S-Video Port
6. LAN Jack (RJ45)
7. USB Ports
8. Serial Ports
9. Line-In (Blue)
10. Line-Out (Green)
11. Mic (Pink)
12. DC-In Jack

Home PC rear sockets

Home Networking / Wireless

 

 

 

 

 

 

 

 

 

 

 

Contact Us  01293 537827

Netgear WNR854T RangeMax NEXT Broadband Wireless Router - Gigabit EditionThe PowerLine AV Ethernet Adapter lets you turn the existing powerlines in your home or office into a high-speed network. Now you do not have to drill through the walls and climb through the attic or cellar to install network cables just use the wires that already run through the building! from £39.00

 

Experience NEXT generation 300Mbps wireless and gigabit wired networking What does RangeMax™ NELinksys PLK200 PowerLine AV 10/100Base Network Adapter 100MbpsXT Wireless Router – Gigabit Edition do?
  • Complies with draft 802.11n, backwards compatible and with 11b/g WiFi
  • Delivers a Steady-Stream connection for all of your PCs and applications
  • Interoperates at 300Mbps with other products with TopDog
  • Maximizes wired performance with Gigabit ports Ensures optimum performance and maximum coverage with preset internal antennas

     

     

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  • Hardware Upgrades

     

     

     

     

     

     

    Contact Us  01293 537827

    • Memory upgrade from £20
    • Hard Drive upgrade from £40
    • Graphics upgrade from £30
    • Silent running
    • Blue-ray
    • Operating Systems
    • Monitor upgrades
    • Extra USB sockets
    • Front mounted Media Card readers
    • Web Cams
    • Skype
    • Power supplies

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    Network Storage

     

     

     

     

     

     

     

     

    Contact Us  01293 537827

    Buffalo TeraStation Live HS-DH2.0TGL/R5 NAS Server 2TB (4x 500GB) Gb LAN RAID 0,1,5,10,JBODCombining a heavy-duty power supply and cooling system, quick-swap SATA hard drives, and Gigabit Ethernet networking, TeraStation Live allows users to have a simple, cost-effective data or media server to their office or home network in literally minutes without cutting corners on features or expandability. Buffalo's TeraStation Live Multimedia Storage Server NAS offers powerful DLNA Certified multimedia server solutions for both the SMB and consumer markets. With its sleek, aesthetic design and ultra-silent operation, the TeraStation Live will get envious looks whether it is located in a busy office environment or on the entertainment system in your living room without adding any distracting fan noise or taking up much space. TeraStation Live is best suited for home and SOHO users who want reliable RAID 5 NAS and the ability to stream multimedia content to their entertainment devices.

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    Laptop Upgrades

     

     

    Contact Us  01293 537827

    • Memory upgrade
    • Hard Drive upgrade
    • Operating Systems
    • Mobile data

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    Malware Threats

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Contact Us  01293 537827

    Malware takes many different forms. Here are the top offenders:
     

    Viruses: As malicious programs that are buried within an existing program, viruses replicate themselves and spread from machine to machine. Viruses are a top malware headache, generating everything from relatively harmless prank messages to commands that destroy valuable programs and data. A virus may activate immediately or lay dormant for a year or more before attacking its host system.

    Worms: Worms and viruses are similar in that they both self replicate. But a worm is designed specifically to spread extremely rapidly and surreptitiously. It can hurt a system by rapid reproduction, sucking up storage and memory resources or network bandwidth. It may also deposit a Trojan horse.

    Trojan horses: Like a virus, a Trojan horse is a destructive program that presents itself as a harmless application. Unlike viruses, however, Trojan horses don't replicate themselves. On the other hand, they do perform one or more destructive tasks once activated, such as stealing identity or financial data. A Trojan horse may also be designed to make its host more vulnerable to future attacks or simply activate to destroy hard-drive applications or data. Typically, Trojan horses gain access to systems by masquerading as a useful program or item.

    Rootkits: A rootkit is a specialized and particularly dangerous from of malware. Rootkits essentially subvert the core operating system and its loading mechanisms, inserting their own code into the basic core software operating the system. This makes them extremely difficult to detect and eradicate.

    Backdoors or Trapdoors: A hidden bypass to a program's security area, a backdoor or trapdoor may be created by a programmer to expedite troubleshooting or for some other innocuous purpose. But once discovered, the technique may be used by an attacker to damage, destroy or steal data. A program with a known backdoor or trapdoor may itself be considered malware.

    Spam: Unwanted email, besides being a nuisance, is often used by attackers as a tool for leading unsuspecting recipients to Web sites where viruses, worms, spyware and other types of malware can be installed on their systems.

    Spyware: Spyware is software surreptitiously installed on a computer to send information about a user's Web-surfing habits to an external location. Some spyware is relatively innocuous, designed to generate data about shopping, viewing or other habits without revealing the identities of individual users. Malicious spyware, however, may be used to hijack Web browsers in order to change their home pages, receive waves of pop-up ads or ignore user navigation commands.

    Botnets: Armies of "zombie" computers infected by a Trojan horse and commanded by an attacker, botnets can be used to launch spam email campaigns, viruses or DDoS (distributed denial of service) attacks on Web sites for either amusement or extortion purposes. Typically, these botnets are built up secretly over several months before being activated.

     

    Malware Protection DOS recommend AVG Antivirus

    Since malware consists of multiple threats, many methods and technologies are employed to safeguard systems. Firewalls, for example, are used to filter out potentially destructive data. Spam filters, spyware blockers, IDSes (Intrusion Detection Systems) and IPSes (Intrusion Prevention Systems) are other popular tools are used to fortify networks and their computers against potentially destructive data. Anti-virus programs, one of the most powerful anti-malware defenses, are designed to protect computers from the threats posed by many common types of malware, including viruses, worms and Trojan horses. Over the past several years, anti-virus software publishers have gradually enhanced their products to provide protection against a growing number of malware threats, such as spam and spyware.

    The malware threat has multiplied over the course of many years, and it's highly unlikely that the problem will vanish soon, if ever. It's therefore important for businesses to carefully create an IT defense system that includes tools covering the full spectrum of malware threats.

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    CONTACT US
    Digital Office Solutions
    Unit 5 Hyders Farm
     Bonnetts Lane
    Crawley
    RH11 0NY
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    ACER
    BROTHER
    CANON
    FUJITSU SIEMENS
    GESTETNER
    HEWLETT PACKARD
    INFOTEC
    LANIER
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    MURATEC
    NASHUATEC
    REX ROTARY
    RICOH
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    OKI
    Quickstream Ltd T/A Digital Office Solutions, Registered in England Registration Number 04193475 Vat Registration Number 858 1773 84 Director J M Waters
    Registered Office 87 Church Street, Willingdon BN22 0HS Office Address Unit 5 Hyders Farm, Bonnetts Lane, Crawley, RH11 0NY